Privacy Policy

This website is operated by Regen Cell Solutions (“Regen Cell Solutions,” “we,” “us,” or “our”). By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions (“Terms”), including any referenced policies. These Terms apply to all users of the site, including clinicians, providers, visitors, and anyone accessing our services or information.

Please read these Terms carefully. If you do not agree with any part of these Terms, you should not use this website.

1. Introduction

Regen Cell Solutions (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our website visitors, clinicians, and partners. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit www.regencellsolutions.com (the “Website”) or use our services, including our clinician portal.

By using our Website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

a. Personal Information

  • Full name
  • Email address
  • Phone number
  • Clinic or business name
  • Professional credentials and licensing information
  • Billing and payment details (for approved providers)

b. Technical & Usage Data

  • IP address
  • Browser type and device information
  • Pages visited and interaction data
  • Referral sources
  • Cookies and tracking technologies

c. Provider Portal Data

If you register for our clinician portal, we may collect:

  • Account login credentials
  • Order history and product preferences
  • Compliance and documentation records

3. How We Use Your Information

We use collected information to:

  • Verify licensed clinicians and organizations

  • Provide access to our clinician portal

  • Process orders and manage fulfillment

  • Provide documentation and compliance records

  • Communicate with you about services, updates, and support

  • Improve website performance and user experience

  • Maintain security and prevent fraud

  • Meet legal and regulatory requirements

4. Legal & Regulatory Compliance

Regen Cell Solutions operates within FDA-regulated frameworks and industry standards including GMP, ISO cleanroom environments, NMDP/Be The Match, WMDA, and AABB guidelines.

We collect and maintain data necessary for traceability, compliance, and quality assurance of stem cell and exosome products.

5. Sharing of Information

We do not sell personal data. We may share your information with:

  • Approved logistics and fulfillment providers

  • Secure payment processors

  • Regulatory and compliance authorities when required

  • Third-party service providers supporting website and portal functionality

  • Authorized modality providers (e.g., Neuro Care Pro, Brain Tap) for third-party purchasing links

All third parties are required to maintain strict confidentiality and data protection standards.

6. Data Security

We implement industry-standard security measures, including:

  • Secure encrypted connections (SSL/HTTPS)

  • Role-based access controls

  • Secure clinician portal authentication

  • Regular system monitoring and updates

Despite our safeguards, no digital system is completely secure, and users provide information at their own risk.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Analyze traffic and usage

  • Personalize user experience

  • Support marketing and analytics

Users may control cookie settings through their browser preferences.

8. Third-Party Links

Our Website may include links to third-party websites, including purchasing links for Neuro Care Pro and Brain Tap.
We are not responsible for the privacy practices of those external sites. We encourage users to review their policies.

9. Data Retention

We retain personal and clinical-related information:

  • As long as necessary for business, compliance, and regulatory purposes

  • As required for traceability of medical products

  • In accordance with applicable laws and medical data regulations

10. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

  • Access your personal data

  • Request corrections or updates

  • Request deletion (subject to regulatory requirements)

  • Opt-out of marketing communications

To exercise your rights, contact us using the details below.

11. Children’s Privacy

Our services are intended only for licensed professionals and organizations.
We do not knowingly collect personal information from individuals under 18.

12. International Users

If you access the Website from outside the United States, you acknowledge that your information may be transferred to and processed in jurisdictions where data protection laws may differ.

13. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.

14. Contact Us

Regen Cell Solutions

15618 Summit Park Dr Ste 801
Montgomery, TX 77356
United States

Email: info@regencellsolutions.com
Website: www.regencellsolutions.com